Has anyone noticed the members of guilds who ask people "not to blame or judge an entire guild for the actions of a few" tend to have poor reputations?
Also, I will continue to judge your guild based on the actions of your faction-blind (p.s. Most people on this server don't give a crap who's Horde and who's Alliance), short-tempered, boastful, prideful (with so little to be proud of), hypocritical, obnoxious GM.
Incoming six page post from Pene that doesn't address anything in my two sentences.
Guild lvls have changed the playingfield in this game. Those claiming they just have a few bad apples are to be pitied. They don't want to lose their reputation, nor the perks if they go to a lower level guild, or even dare to start their own. Before perks, a guild leader only had as much weight as their members tolerated. Now, it's the other way around, people pressured to toe the guild line so they don't get kicked from their precious perks.
On the plus side, once you buy all the heirloom gear and pets and mounts, leaving one max level guild for another max level guild isn't really a loss at all.
Trollers gonna troll. Members are to be given more room to dissent and do their thang. Someone might be a really good raider, in whatever role they're in, so the line drawn is much further when it comes to their individual public behavior; raidbots gotta raid.
Guild leaders are held to a higher standard, and depending on the guild's structure, so are officers. Look at it in a business sense. You go into a restaurant, the chef might make Gordon Ramsey look like a teddy bear, but the food he makes is absolutely delicious. You don't begrudge the entire establishment based off their public demeanor. Now, if the owner/manager is a complete knob and constantly berates employees and imposes on customers like they should be honored to have said owner/manager bother them during their meal, you're going to lose employees and customers.
Diners don't care so much that they can hear the cook yelling back in the kitchen, that usually a good sign that someone's strict about how the food they're going to eat is handled/prepared.
Biggestbear reads like a fair minded person, but one good member doesn't save a guild's reputation. Arch does what rogues do, pop out of stealth, kill what they can, vanish and wait for an opportune moment to do it again. Khan's lost his public temperament now that he's not leading a 25 man raiding guild, I say public because I've never seen anyone else flat out /gkick a homophobe after they lost a loot roll and called the winner a "lucky [rhymes with maggot]".
Zen as a whole isn't judged a level headed guild based on one person with some sense. Nor are they judged to be full of gankers because rogues gonna gank. Riddle of Steel isn't suddenly a bunch of trolls because they have the one warrior in all game that starts with a rage bar over 9000. (Though there's speculation their leader's rage bar goes higher, but he still has to build his rage up).
Rijda's pointed out how and why Zen is judged the way it is well enough, I don't need to repeat it. (Though, as a semi-pro troller of political forums, someone's earlier comparison to Rep. Bachmann has been one of the few times I've literally LoL'd while reading wow forums... however I can paint it better: It'd be more like if Glenn Beck knocked up Former Gov. Palin and Rep. Bachmann, and then those two kids, being half-siblings, mated and their offspring was Pene.)
My suggestion is for Pene to just silently read forums, share views in /g or /o chat, and perhaps promote Biggestbear to "V.P. in charge of public relations". Put aside the shovel you keep digging yourself deeper with. Maybe, in time, people will form opinions of Zen based on in game behavior and accomplishments that can speak for themselves, and stop associating the guild as a whole with the antics that have led to all of Rijda's aforementioned adjectives.